1. Who is responsible
The controller is DAYMARK LIVING LLC, EIN 42-5007695, 7901 4th St N Ste 300, St. Petersburg, FL 33702, USA. Sole Member / Manager: Daniel Dietl. Contact us through the Contact page or by post for privacy questions and rights requests.
2. Information we collect
We collect information you provide: name, email, optional phone number, inquiry messages, current situation, goals, preferred timeframe, product requests, correspondence, and agreed coaching or order details. Please avoid sensitive health, identity, and financial information in free-text fields.
Hosting and communication providers may process technical information such as IP address, browser/device data, timestamps, request logs, and delivery status. A payment provider processes payment details and provides transaction identifiers, status, and receipt information to us. Our forms do not collect card numbers.
3. Purposes and legal bases
We use information to respond to inquiries and take steps at your request before a contract, deliver coaching or digital products and perform a contract, comply with tax and accounting duties, and manage support and refunds. Where GDPR applies, these purposes rely on Article 6(1)(b) (contract and requested pre-contract steps) and Article 6(1)(c) (legal obligations).
Our legitimate interests under Article 6(1)(f), where applicable, include securing the website, preventing abuse, and maintaining necessary business records. We consider your interests and rights when relying on this basis. Optional marketing would require a separate opt-in; the inquiry acknowledgment is not marketing consent. We do not use submissions for automated decisions that have legal or similarly significant effects.
4. Providers and disclosures
Our deployment is designed for Vercel hosting. Form delivery uses Resend or Formspree when configured. Airwallex processes payments when its payment links are used. We share only the information necessary for these services and use applicable contractual protections. The actual provider configuration must match this policy before launch.
We may disclose information to professional advisers, tax authorities, or law enforcement where necessary and lawful, or during a business transfer with appropriate safeguards. We do not sell personal information or share it for cross-context behavioral advertising.
5. Cookies and similar technologies
This website does not implement advertising trackers, analytics scripts, or non-essential cookies. Infrastructure providers may process essential technical data to deliver and secure the site. Any later introduction of optional analytics or marketing technologies requires updating this notice and obtaining consent where required. We do not use browsing data for targeted advertising and do not sell or share it; this also applies when a Global Privacy Control signal is received.
6. Retention and security
Unconverted inquiries are normally deleted within 12 months of the last communication. Coaching and customer correspondence is retained only as needed for the engagement, support, or legal claims, generally up to three years after the relationship ends. Tax, payment, and accounting records may be retained up to seven years where needed for legal obligations. Longer retention is limited to lawful requirements or active disputes.
We use HTTPS on production hosting, restrict provider account access, and keep API credentials on the server. No system is completely secure. Retention schedules, provider settings, and access controls must be put into operation by the business; this policy alone does not implement them.
7. International processing and GDPR rights
Our business is in the United States, and providers may process data there or in other countries. Where GDPR applies to transfers, we use a valid mechanism, such as applicable adequacy decisions or Standard Contractual Clauses with necessary additional safeguards. You may request information about the applicable transfer safeguards.
Depending on applicable law, you may request access, correction, erasure, restriction, or portability of your data, object to processing based on legitimate interests, and withdraw optional consent without affecting prior lawful processing. You can complain to your local supervisory authority. We normally respond to GDPR requests within one month; a lawful extension of up to two additional months will be explained within the initial period.
8. California privacy notice
CCPA/CPRA applicability depends on legal thresholds and circumstances. To the extent these laws apply, California residents may request information about categories and specific pieces of personal information collected, purposes, sources, recipient categories, correction, deletion, and applicable limits on sensitive information use, and may opt out of sale or sharing. We do not sell or share personal information for cross-context behavioral advertising, and we do not offer financial incentives for data.
The categories described above include identifiers/contact details, commercial/order information, internet/network activity, and information you choose to include in correspondence. Sources are you and the technical/payment providers described above. Disclosure is limited to service providers and lawful recipients for the stated purposes. We do not knowingly collect sensitive personal information for profiling.
Submit rights requests through the Contact page or by post. We may ask for proportionate information to verify identity and authorization, without requiring an account. An authorized agent may submit a request with proof of permission. We acknowledge applicable California requests within 10 business days and generally respond within 45 calendar days, notifying you of any permitted extension. We will not discriminate against you for exercising your rights.
9. Children, changes, and contact
Our offerings are intended for adults aged 18 or older. We do not knowingly collect children’s personal information. If you believe a child has submitted information, contact us so we can review and remove it where appropriate.
Updates are posted with a revised effective date. Material changes are communicated where required. Use the Contact page or write to DAYMARK LIVING LLC at the address above for questions, requests, or concerns.